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Can I pick-up my bike? (Canadian customers)

If you live close to our distribution center located in the lower mainland then you can save the shipping cost and pick up your bike fully assembled. Picking up your bike locally saves you the shipping cost of $49 plus you get your bike fully assembled by our bike mechanics. Our bike mechanics will go through the assembly process and make sure the bike meets our standards before it leaves our warehouse.

When placing an order online, you will see an option "Local pickup at our headquarter in North Surrey (BC) Free". Please note that this option is available upon selecting province "British Columbia".

After your order is placed, please contact us via email or telephone to setup a time for you to pickup the bike. We are open Mon-Friday 10am-5pm. Saturday we are open for pickups by appointment only.

Our main distribution center and VoltBike headquarters is located at 106-12925 115 Ave, Surrey, BC. We are in Centre Point Business park just behind Tim Hortons.