Call Today: 1 (800) 350-4840     Open Mon - Sat: 9am - 6pm PST

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Canada Distribution Center

Our main distribution center is located in Burnaby, BC, Canada. We employ 6000sqft warehouse facility where we assemble, test and inspect each bike before shipping. All Canadian orders are shipped from this location. Our Canadian warehouse is also open for local pickup and test rides. We gladly ask if you can please notify us prior to arrival.

USA Shipping Depot

We conveniently ship all US orders from our warehouse located just across the border in Blaine, WA. This way US customers get faster service, no border delays and no duties or taxes. Our Blaine, WA warehouse is also open for local pickup as long as you notify us in advance. However there is no test rides available at this location.

Committed to serve you with a smile

Please checkout our knowledge base before you get in touch with our support - your question might already be answered here.

If you are inquiring about the status of your order, please note that at the moment we are experiencing unusual high amount of new bike orders. Your bike will get shipped in around 7 days after the order is placed. This delay is partially caused by the reason that we tune and inspect each bike prior to shipping. Once shipped you will receive tracking number and instrictions of how to track your order.

Our Customer Service Agents are available from 9 AM - 5 PM Pacific Time from Monday to Saturday. Call us toll free at 1 (800) 350-4840.

We welcome and value your feedback. You can expect respond within 24 hours.

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