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Community Stories

October, 2017


Phil Dalton

Calgary, AB, Canada

Calgary, AB, Canada
Phil Dalton
October, 2017

I recently purchased a VoltBike Elegant so that I could commute to work instead of taking public transit. One morning not long after I placed the order, a co-worker texted me to say that my bike had arrived. Boy was I excited. I jumped on the bus one last time and headed to work early so I could do the minimal assembly.

Now I get off work long after the sun sets and it was my plan to take the city bike pathways home. It didn't quite work out that way. Google maps do have a cycling option but it doesn't know when the city closes large stretches of pathway and doesn't post a detour. In the dark and in the cold I had to find alternate routes when walls of chain link and foot-deep drifts of snow blocked my way.

My home is 16k from whence I departed and after two hours of backtracking, hill climbing, having no choice but ride on the shoulder of an expressway, worrying if the bike would have enough juice to get me home and experiencing "haven't been on a saddle for thirty years syndrome" I finally made it to my door with two bars to spare.

That bike, that wonderful contraption got me home. When forces beyond expectation conspired to make me give up, go back and fail, my VoltBike just kept pushing. That night I named her Rosinante after Don Quixote's horse which faithfully carried him on his own ill-advised journeys.

Thank you VoltBike for caring about quality.

May, 2017

Will Thomas and King Anderson

Rocky Mountain, BC, Canada

Rocky Mountain, BC, Canada
Will Thomas and King Anderson
May, 2017

Elevation Gain: 1,000 feet
Trail Route: easy approach, challenging initial climb, narrow traverse of canyon rim to summit, brutal descent
Trail Conditions: rough, steep, twisty mountain single-track over loose dirt, rocks and exposed tree roots
Bikes (type): Voltbike Mariner folding fatbikes (aka “goatbikes”)
Bike Problems: zero
Best Bike Feature: power-assisted "walk mode" for steepest, roughest sections


Location: Undisclosed (for your safety)
Ride distance: 10 km
Time en route (with summit and lunch stops): 3.5 hours
Battery used up/down mountain (each bike): 1 bar of 5
Riders: King Anderson (musician, radio DJ, 75 years old) Will Thomas (heart attack survivor, author/journalist, 68 years old)
Notes: Oops! We ended up on one of the most “Advanced” trails on the mountain - the one we most wanted to avoid!

Up and over...

Three deadfalls blocked the route back down. There was no going back! This first downed tree was the highest obstacle, with no way around. But no problem with two riders to help hoist each 54-pound Voltbike “up and over”. (King is saying “Grrrr” - or words to that effect.) We managed to dodge around the second organic blockade. The third required another “buddy lift”. We were well-practiced by then!

Reaction from Valley resident who stopped his truck to inquire if we were “all right” as we emerged back onto the lower road: “You came down on those things?” Reply: Loud laughter (after high fives). King: “Yes."

Recommendation: When tackling demanding terrain, always travel with a friend on another Mariner Voltbike!

Voltbike Mariner 500w

July, 2017


Anthony Buckley

Winnipeg, MB, Canada

Winnipeg, MB, Canada
Anthony Buckley
July, 2017

The bike has been great. Winnipeg roads are loaded with cracks and dips from season change. Also, after every winter there is a lot of sand from adding it to the street to give traction for motorists.

I was totally surprised to hit cracks that previously could have warped my rim and also do a 12km ride home from work without a single bar of use on the battery. What still stands out the most to me is the value in cost because the bike comes fully assembled. This would take me hours to put together normally, and the gears are tuned better than any bike I've ever used.

I have attached a picture of the Mariner dominating my 2012 e-bike which was made from a kit and used a 25 lbs lead acid battery (24 V, 18 Ah, 250 W specs). This previous bike would be dead coming home by the third day of riding because it could never fully charge enough even when left overnight. This bike is SUCH a massive improvement.

Feb, 2017


Jule Cunningham

Beaverton, Oregon, USA

Beaverton, Oregon, USA
Jule Cunningham
Feb, 2017

User experience (delivery):
Looking over box the back fender broke through the box. This may need to be addressed in the future for longer delivery destinations, possibly consider improving the packing of this area- tape, bubble wrap or styrofoam. This was not a problem, just a couple of scuffs on the end of the fender. Nothing a sharpie can't take care of. Opening the box was fabulous, the bike was packed well. Loved the way this bike looks, makes you feel like you got more than you paid for. Assembling bike was easy and straight forward, didn't need instructions. When I open the package with tools and charger, I was hoping for a better manual. The one provided left me a little confused, but once I jumped on the bike the excitement of riding made me forget about manuals. Still learning the bike, but excited about the process.

Ideas/Recommendations:
Back fender protection as mentioned above.
Another area for improvement would be with the manual, I found one on the Voltbike website. The manual that is provided with the bike take something away from the experience. Suggestions would be to email sales receipts with attached PDF of the bike. Could have one large PDF with all bike manuals to make this easier. Users will not mind scrolling PDF to find their bike.

Dec, 2016


Darryl Kaalund

New York, NY, USA

New York, NY, USA
Darryl Kaalund
December, 2016

At the time of purchase, I hoped that the Mariner’s appearance would be stealthy. It has been anything but. Certainly, it has been quite an attention getter. Generally eliciting favorable comments. Even a motorcyclist riding a BIG HOG said that the Mariner was COOL! People often ask questions such as “How fast does it go” but what amuses me is their expressions when I explain that e-bike folds!

Happily bicycling, enjoying new experiences due to the ease in which it can be ridden and its range. Living with the Mariner for some months I find it crude but in a good way. Being my first e-bike, not knowing what to expect, it has both matched and in some areas exceeded my expectations. My biggest complaint is that I wish that there was a way to make it go faster on those stretches of roads that allowed for higher speeds. Pedaling is advantageous as it will increase the eMoto’s rate. Once I’d achieved, going downhill while vigorous pedaling, 27 mph indicated. If only there was a KERS (kinetic recovery system) “push-to-pass,” “turbo-boost” button. Sharing roads with gassers sometimes demands to be able to keep up with them. Traffic lights start, here the Mariner’s quickness is an asset. I can stay abreast with the gassers. To date, I’ve replaced its saddle, with one that is anatomically designed, its bell/compass, with a bell that is audible. Deserving mention is the Mariner headlamp whose luminosity is somewhat low but its projected light beam does alert others as to your approach. I’ve sourced a bicycle transport bag that can swallow the eMoto.